Jubilant Food Works wins 2 Effies – India’s most prestigious Marketing Effectiveness Awards

Posted by Domino's India I December 20th, 2012

The Effie Awards are marketing communications awards given yearly by Effie Worldwide, Inc, to honor the most effective marketing communications ideas. Its mission is to encourage effectiveness among the marketing communications industry through education and recognition.

Jubilant FoodWorks has been recognized with 2 Effies this year.

We have won awards under the following categories this year:

• The Gold Award in the Direct Marketing category
• The Silver Award in the Digital Marketing category

Share/Bookmark 15 Comments


  1. All these awards are of no use if you cannot take care of your customers…Pathetic service on new year eve.
    Had ordered at the Kaushambi outlet (01202778556) on 31/12/2012 at 21.15 Hrs…did not get the delivery till 23.00 Hrs…every time i called to enquire about the delivery i was told that it will be delivered in 5 minutes. would never order from Dominos in future…it SUCKS

    Comment by Hemant Bishnoi — December 31, 2012 @ 11:06 pm

  2. worst delivery system ……….cannot give your order in time………………….more over no response to your calls to customer care

    Comment by Minar — January 1, 2013 @ 10:41 pm

  3. I tried booking an order twice on your website on 30-Dec but got an error. Both my cards (xxxx2696 and xxxx5003) were charged. I followed up with the nearest Dominos outlet (MG Road, Kandivali West) but was told that no order had been received. Can you please let me know the refund status?

    Comment by Kunal Randeria — January 4, 2013 @ 10:12 pm

  4. i would like to inform you that your service is very good, when i went to ( IIM store ahmedabad one of your delivery person is so kind to me and he explained me all the menu details and i saw he is so polite with the customer his name is Mr Manish Rathod try to promote him and recruit this type of executive to improve your buss.

    Manoj nair

    Comment by manoj nair — January 8, 2013 @ 6:01 pm

  5. poor service at jalgaon store,……….rude staff………….,and much more things…………we are unable to share…………….but after all we enjoy the meals

    Comment by vikrantmalviya — January 19, 2013 @ 9:21 pm

  6. i had purchased taco non veg on 6 jan 2013 at vileparle east resutuarant vide bill no 78 i found ladies big hair in the taco package when i compained to the staff no one was bothered they said we cannot help

    Comment by ajay — January 19, 2013 @ 9:36 pm

  7. i went dt mega mall . i told mr. vinod is acting as shift manager. i gave 50 rs to him. i didnt ersae the bill. .and told me have sit. i was waiting for pizza atleast 28 min. i went there and asked about my pizza. he answered me ur pizza ready. after that i had a pizza .pizza douh were not good i think dump or discard dough used. i m regular customer. but mr. vinod is not a good manager if he is doing this type of activity ur company surely loss the bussiness.i had same onion pizza in maharastra, dlf city center,same taste but today disgusthing taste. kindly take the action against him.

    Comment by kuldeep — January 23, 2013 @ 2:05 pm

  8. It is matter of regret and of great concern that Dominos is sending false marketing SMS to cheat the regular customers and taking them as granted.
    I have received a SMS on 18.01.2013 from LM-096677 as ” Since you stick to what you love, Dominos gets what you enjoy most with exciting offer.
    Get 20% off Min Bill 350/-. Call 68886888/OrderOnline. Cpn: Mob03. Vld27Jan.”. I have ordered and bought a Pizza + Garlic Bread package on 23.01.13
    through Ph: 68886888 which has been diverted to New Alipore outlet for booking order. I have been told that there is no discount and have to be paid in full.
    However, to keep my face before my guests I have to pay in full Rs. 434.27 vide Order No. 32 Invoice No.DPI66098/12-13/92517 dt. 23.01.13.
    It seems Dominos have a practice and filthy motive to cheat their customers to earn more and more without giving them their value for money.
    Such organisation must be closed immediately in the interest of common Indian peoples and of course the Nation. These outsiders are looting
    common people’ money to make their fortune.
    Traitor on Earth.

    Comment by Nawal Saraf (Mayuri Saraf) — January 23, 2013 @ 3:29 pm

  9. very warm kind customer care service response of dominos navsari branch…one of the great CCS i ve experinced…

    Comment by dhawal patel — January 25, 2013 @ 10:36 am

  10. Thank you for the good writeup. It if truth
    be told was a enjoyment account it. Glance complex to far
    added agreeable from you! By the way, how could we be in contact?

    Comment by promo discount codes — April 28, 2013 @ 11:21 pm

  11. I have been a customer of Dominos ever since you opened your first store at Patel Nagar in west Delhi. I had ordered pizzas and Stuffed garlic bread from your store at D-Mall Paschim Vihar on 29.04.2013 and the order number was 139. The order taker was Pramod S. The Pizza and Garlic bread delivered on time, they were hot, and they were excellent in taste.
    Keep up the good work.

    Comment by R.SETHI — April 30, 2013 @ 10:01 am

  12. I had ordered pizzas from your store in D-Mall PAschim Vihar new Delhi. The order had specific requirements so I asked to talk to the store manager. The Asst Manager Mr. Adesh came on the phone and understood my requirements and he assured me that he would personally take care that my requirements were met.
    The result was – Hot pizza were delivered in time, the were exceptionally well made and me and my guests were completely satisfied.
    Thanks Adesh and thanks Dominoes for hiring such good staff.

    Comment by RAJEEV — May 2, 2013 @ 12:58 pm

  13. I am a regular customer of Dominos Pusa Road but had to go to Dominos patel nagar .I would like to tell you that the service given to me by the manager and staff there too was excellent .The manager understood my requirement and even though I had to sit outside the store without AC or fans I and my family enjoyed the hot pizzas and the personal care of the staff and the manager .Great work Dominos EPN branch Keep up the good work ! It is not the space but the stuff that counts ………………

    Comment by Anuradha Arora — May 10, 2013 @ 12:01 pm

  14. I frequently order from dominos pizza from Sinhgad road branch in Pune for the past 3 years. one thing consistent is the pathetic customer service… right from taking the order to delivering the pizza. Remember awards are not worth a penny, unless you provide decent service. you are in the service industry and should not ever forget that
    customer appreciation is your real award and not these superficial titles

    Comment by Mandar Kulkarni — May 10, 2013 @ 8:43 pm

  15. Dominos (shimla) is becoming an unreliable company which is sending messages of discount and disrespecting by wrong behavior and denying to give discount

    Comment by Rishabh — July 1, 2013 @ 11:22 pm

RSS feed for comments on this post. TrackBack URL

Leave a comment