
Domino's Pizza UPPER GOVIND NAGAR, MALAD (E), MUMBAI, Mumbai
SHOP 14A , 15A , 9C GROUND FLOOR SHREE KRISHNA HEIGHTS COOPERATIVE HOUSING SOCIETY LTD , UPPER GOVIND NAGAR , NEXT TO AXIS BANK, MALAD (E),MUMBAI - 400097 PH.NO. 022-42415151
Phone number
02242415151
Cuisines
Pizza, Fast Food
Average Cost
₹400 for two people (approx.)
Exclusive of applicable taxes and charges, if any
Cards and Meal Coupons accepted
Opening hours Open now
Today 11 AM to 11 PM
Address
SHOP 14A , 15A , 9C GROUND FLOOR SHREE KRISHNA HEIGHTS COOPERATIVE HOUSING SOCIETY LTD , UPPER GOVIND NAGAR , NEXT TO AXIS BANK, MALAD (E),MUMBAI - 400097 PH.NO. 022-42415151
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Home Delivery
No Alcohol Available
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What people love here
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A huge sham! If you order for a pizza from Malad East on their app,this is where the order is prepared. I have had countless pizzas from here and the experience is always disappointing. My regular order is either indie tandoori/cheeze volcano pizza with garlic bread,and the taste is substandard. The base of indi tandoori is hard as stone and the cheeze at the centre of the volcano pizza dries off 15m after opening the box and the garlic bread has no seasoning. The worst part?They never deliver on time!!I don't remember anytime they have fulfilled the 'Dominoes 30m delivery promise ' and I usually let go of it but last time that I ordered,it had been 26minutes since the order was placed and the order was still being baked and the outlet is 10mins away from my place so I raised a ticket on the app stating order is late,which led to a resolution within the app that I'd receive 300 rs in my dominoes wallet as compensation.The next thing I know I get a call from the manager of this outlet who tells me straight up "THERE ARE 4MINS STILL REMAINING WHY DID YOU RAISE A TICKET THAT ORDER IS LATE?"I explained to him the math of how in no way is the delivery going to happen in 4mins to which he got mad at me and raised his voice and said "SO WHAT WHY DID YOU DO IT PREMATURELY CAN'T YOU WAIT UNTIL ITS 30M"He was rude and I told him I'll return the 300 if it will make him happy to which he curtly replied "UGH IVE ALREADY ADDED 300 TO YOUR WALLET NO NEED ".This was the first time that I had taken advantage of their own company policy and in return I was being schooled by this rude person;if y'all have such problems with fair compensation maybe expedite the service while also sticking to Dominoes standards.
24 Apr, 2025 05:13
I ordered two pizzas from Domino’s (Order No: 114) — one of them being a medium size Spicy Double Chicken pizza. Unfortunately, the experience was very disappointing. The crust of the chicken pizza was burnt, as clearly visible in the pictures, and it had a bitter, charred taste. The overall flavor was way off — the chicken pieces were dry and lacked seasoning, and the pizza felt overcooked. For the price I paid (₹794.85), I expected much better quality. This definitely wasn’t up to Domino’s usual standards. Hope the quality control improves because this was not worth it at all.
13 Apr, 2025 01:17
The staff n manager r pathetic
18 Mar, 2025 08:15
"I am writing to express my extreme disappointment with the Domino's franchise located at Malad East, Upper Govind Nagar. This was my 3rd visit at this particular domino’s outlet, I was appalled by the unprofessional behavior of the staff, including the lady at the counter who seemed uninformed about basic customer service skills. The loud and unprofessional chit-chat among staff members in the kitchen, replete with objectionable language, created a disturbing ambiance reminiscent of a fish market. Furthermore, the air conditioning was not functioning properly, adding to the overall discomfort. I was also solicited to provide fake reviews, which I found highly unprofessional. I strongly believe that if this franchise continues to operate with such a poorly trained staff, it will inevitably lose customers and damage the Domino's brand reputation.
18 Mar, 2025 06:57
They served me non veg when ordered veg
17 Mar, 2025 08:47