Domino's Pizza PHASE-V, SAS NAGAR, mohali
Ground Floor, Plot No. S.C.F.-4, Phase-V, SAS Nagar, MOHALI, PUNJAB - 160055. PH NO : 0172 - 4990999
Phone number
01724990999
Cuisines
Pizza, Fast Food
Average Cost
₹400 for two people (approx.)
Exclusive of applicable taxes and charges, if any
Cards and Meal Coupons accepted
Opening hours Open now
Today 11 AM to 11 PM
Address
Ground Floor, Plot No. S.C.F.-4, Phase-V, SAS Nagar, MOHALI, PUNJAB - 160055. PH NO : 0172 - 4990999
See more locations in mohali
More info
Home Delivery
No Alcohol Available
Domino's Pizza Photos
What people love here
Food
Peppy Paneer,
Chicken Wings,
Chocolava,
Veggie Pizza
Photos
Unhygienic place to eat. Not recommended at all.
1 Apr, 2025 05:30
Third class pizza
24 Mar, 2025 07:17
Terrible Experience at Domino's, Phase V, Mohali I had an extremely frustrating experience at Domino’s Phase V, Mohali, and I want to share it so that others can be cautious when ordering. 1. Wrong Order and Miscommunication I visited the restaurant with my child and ordered a Veg Pizza with maximum vegetables. The lady at the counter suggested Veggie Supreme, which I agreed to. I also ordered Garlic Bread with Cheese, and she suggested one with Corn and Jalapeños, and I agreed. I paid ₹622 online and was told my order would be ready in 10 minutes. When I returned, a different lady was at the counter. She informed me that my order was a Non-Veg Supreme Pizza. Shocked, I told her that I am a vegetarian and would never order non-veg. She casually responded, "We don't have any Veggie Supreme option." This was completely unacceptable, as I had clearly ordered a vegetarian pizza. Since I could not eat a non-veg pizza, I refused to accept it and walked out. 2. Delayed Service and Poor Handling A staff member followed me outside, apologized, and said they would now prepare a Veg Pizza for me, but I had to wait another 10 minutes. When I returned inside, they were still preparing my pizza, and I had to wait 5 more minutes before finally receiving it. 3. Missing Item, Overcharging & Billing Fraud After receiving my pizza, I asked for my Garlic Bread, but the staff denied that I had ordered it. They showed me a bill that had only the pizza listed, even though I had paid for the Garlic Bread as well. The amount I had paid for the Garlic Bread was incorrectly shown as "change returned", even though I had made an online payment and received no refund. Even more shocking was that the bill amount displayed on the receipt was ₹455.70, while I had actually paid ₹622. This raises serious concerns about overcharging and billing discrepancies. When I questioned this, they simply said it was an internal error and would be "checked later." 4. Rude and Insensitive Staff: What made this experience even worse was that the staff was not even apologetic for their mistakes. Their attitude was as if I was a beggar on their premises, rather than a paying customer. There was no sense of responsibility, no effort to make up for their blunders, and no basic courtesy in handling a customer’s concern. 5. Poor Customer Experience By the time I finally got my food, my mood to eat was ruined. What was supposed to be evening snacks turned into dinner due to unnecessary delays. Though they eventually gave me the Garlic Bread, they acted like they were doing me a favor, and to make things worse, it wasn’t even the one I ordered. To top it all off, I was charged for a Non-Veg Pizza (which is more expensive) even though I had ordered a Veg Pizza. 6. Possible Tax Manipulation & Lack of Transparency One major issue is that Domino’s Phase V, Mohali, does not provide a bill immediately upon ordering. Instead, they seem to adjust the bills in their system later, which raises concerns about tax manipulation and overcharging customers. Final Recommendation: Avoid This Outlet! This experience was nothing short of harassment. I strongly advise all customers to demand their bill immediately after placing an order to ensure they are not being overcharged or scammed. Domino’s management should take urgent steps to improve billing transparency, staff training, and customer service at this outlet. I will also be raising a formal complaint with Domino’s customer service
18 Feb, 2025 03:32
Food is good .. but why take the money of carry bag ... it is free ....and your saff to rude 😠
17 Feb, 2025 06:55
I order the pizza but they don't give Oregano and chilli flakes it was bad experience my first and last order indominos
10 Feb, 2025 10:50