Domino’s Pizza outlet at Ghodasar, Ahmedabad, has potential but curren...
Domino’s Pizza outlet at Ghodasar, Ahmedabad, has potential but currently falls short in several key areas. While the location is decent and easily accessible, the overall hygiene and maintenance of the store leave much to be desired. The washbasin, chairs, and toilets are not kept as clean as expected from a reputed brand like Domino’s. Basic facilities such as the air conditioning are unreliable, and some tables are wobbly, which affects the dining experience.
Operational efficiency is another area that needs serious improvement. Staff often appear disorganized, and customer orders are not managed properly, leading to delays and confusion. There have even been incidents where customers were charged extra for cheese but didn’t receive it—raising concerns about honesty and transparency. Complaints regarding food quality and poor customer service are also common.
The atmosphere of the store lacks the welcoming vibe one expects from a popular pizza chain. Sometimes, even the hand wash tap doesn’t work, which adds to the negative impression. It seems the management and staff, including the chefs and managers, either lack proper training or are not committed to maintaining the standards Domino’s is known for.
Overall, while the food is average and may satisfy basic cravings, the customer experience is significantly impacted by these issues. Domino’s should take immediate steps to address these concerns, improve staff behavior, enforce cleanliness, and restore customer trust. This outlet has potential, but it needs urgent attention and better management to live up to the Domino’s name.