Phone number
1800 208 1234
Cuisines
Pizza, Fast Food
Average Cost
₹400 for two people (approx.)
Exclusive of applicable taxes and charges, if any
Cards and Meal Coupons accepted
Opening hours
10.57.00 AM to 11:59:00 PM
Address
Part Ground Floor,Survey No. 7/2/1A/2, Pune.Satara Road, Katraj - Pune, PUNE, Maharashtra - 411046
More info
delivery-n-takeaway
June 30th, 2026
I recently visited Domino's Pizza at Katraj, expecting the same qualit...
I recently visited Domino's Pizza at Katraj, expecting the same quality and service that Domino's is known for, but unfortunately, my experience was quite disappointing. The staff member taking orders seemed to be in a constant hurry and was unable to explain the menu properly or provide accurate information about the pizzas and available offers. As a customer, I expected a little more patience and better assistance while placing my order.
The dine-in area also needs significant improvement. The seating space was not clean, several tables required attention, and the overall ambience felt poorly maintained. It did not provide a comfortable environment to sit and enjoy a meal. Regular cleaning and proper maintenance would make a big difference to the customer experience.
Another issue I noticed was that online and delivery orders appeared to be given much higher priority than customers who were dining in. Although I understand that online orders are important, dine-in customers should also receive timely service and equal attention. The waiting time felt longer than expected because the staff seemed more focused on preparing delivery orders.
Finally, the pizza itself was not up to the usual Domino's standard. The taste was average, the toppings were not as generous as expected, and it did not feel fresh enough to justify the price. Overall, this outlet has a lot of room for improvement in terms of customer service, cleanliness, maintenance, and food quality. I hope the management takes customer feedback seriously and works on these areas to provide a much better experience in the future.
June 29th, 2026
Pizza was good but the atmosphere was pretty bland, also the AC was of...
Pizza was good but the atmosphere was pretty bland, also the AC was off or not working properly.
June 3rd, 2026
★★★☆☆
The experience was average. The food was decent, but the servic...
★★★☆☆
The experience was average. The food was decent, but the service could be improved. Delivery/preparation took longer than expected, and the overall experience was neither particularly good nor bad. There is definitely room for improvement in customer service and order management.
May 31st, 2026
Decent pizza can once in a while
Decent pizza can once in a while
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